These are the answers to the questions we get asked most often:

• Can I upload images to the MyFinepix site that have not been taken on a Fujifilm camera?
• I can't log in to MyFinePix or I keep getting logged out
• Why have I not received a confirmation email?
• How do I change my MyFinePix password?

Can I upload images to the MyFinepix site that have not been taken on a Fujifilm camera?
You can upload any image to the gallery, providing it complies with the guidelines we have published here http://www.myfinepix.co.uk/about/community_guidelines

You can also enter publish any image into the competition module, but only images taken with a Fujifilm camera will be judged. 

The competition terms and conditions explain this in more detail.
http://www.myfinepix.co.uk/competition/terms

Back to top

I can't log in to MyFinePix or I keep getting logged out

MyFinePix, like most websites, requires users to have cookies enabled on their internet browser to keep them logged in as they move around from page to page.

Most browsers have options to allow cookies to be used. This can usually be found in the "privacy" area of the website. You need to check that your browser is accepting cookies.

There is more information about why and how we use cookies in our Privacy Policy http://www.myfinepix.co.uk/about/privacy

Back to top

Why have I not received a confirmation email?

When you complete the registration process, we will send you an email from this address Theteam@MyFinePix.co.uk

Please check that this email address is not blocked by your own in-box or check to see if any 'anti-spam' filters are automatically rejecting emails from this address.

Back to top

How do I change my MyFinePix password?

To change your password, log in and go to User Profiles.

Click on Edit and you can change your personal details.

If you are unable to log in, please click on Request Password on the homepage and input your email address.

We will immediately send you a link that will allow you access to the site to re-set your password as detailed above.

Back to top

Help guides

This site has been built as an online community for a wide range of people with varying experience of Internet use. There are features designed for the more advanced users, but it is hoped that anyone can enjoy and participate at a level of ability that suits the individual.

This 'help' section contains hints, tips and suggestions for how to get the most from the MyFinePix community site.

If you have any suggestions or comments about how to improve this site or have any questions that are not covered here then please feel free to contact us.